You will not incur any cross-border shipping charges (brokerage, customs etc).
Canadian orders are shipped from Canada.
U.S. orders are shipped from the U.S.
If an ordered item is on "Backorder," there
may be a delay in shipping time. You will be informed of any "Backorder"
status by email.
For your protection and credit card security,
credit card orders shipping to an address other than the credit card billing
address may be delayed.
Allow 24 to 48 hours for us to process your
order prior to shipment. If your credit card is not authorized or your address
is not verified on the first try, you may experience delay or cancellation of
your order
Pricing
CanadaPOS is a division of SoftSell Computers.
Please remember this when you receive your credit card statement. Please make
checks or money orders payable to SoftSell Computers.
All purchases must be prepaid. Accepted method
of payment include VISA, MasterCard, Wire Transfer,
Certified Check and Money Order.
Prices are subject to change without notice.
Software
POS Software programs come with 30 days Tech
Support from the developers, with the exception of AveraSell Single User (no support is included)
Annual Support Plans are available.
All software sales are final. No exceptions.
Returns
All items are 100% factory new.
The manufacturer’s warranty applies to
products sold. Warranties vary by manufacturer.
All warranty & faulty product related issues beyond the standard 20 day DOA period will be directly handled by the product manufacturer. CanadaPOS is not responsible for individual manufacturers’ warranty policies.
All software sales are final. No exceptions.
Please make your selection of hardware
carefully. We encourage you to
contact your software developer to be certain which makes and models of
hardware are compatible with your software.
Exchange or return of hardware items for any
reason will result in a minimum 15% restocking fee.
Additional charges may apply for failure to
return the items in the COMPLETE original packaging and in AS NEW CONDITION.
This includes any external boxes
used and packing materials. Packaging must not be damaged, marked or otherwise
not acceptable for resale.
All products returned must have a valid Return
Material Authorization (RMA) number. To receive an RMA number contact our
Customer Service Department. Our receiving department will refuse any product
received without a valid RMA number. RMA numbers are valid for only 10 days.
We highly recommend double boxing all returns
to avoid damage to the manufacturer’s box. Write the RMA number on the outer
box. Do not write on the product box.
Some merchandise must be
serviced only at the manufacturer’s Authorized Service Center or returned
directly to the manufacturer for repair or replacement.
Include a copy of the invoice for each item
returned. This is often required by manufacturers to support your warranty
claim. We may charge a $10 fee per invoice if we have to search our files for
invoice copies to support your warranty claim.
All shipping and applicable restocking charges
related to refused shipments are the responsibility of the party placing the
original order.
Transportation charges are to be prepaid by
the buyer. All other returns will be refused.
Any additional charges incurred in returning
hardware are the buyer's responsibility.
We will not accept return of product after 20
days.
Please note: Appropriate Provincial Environmental Fees will now be calculated based on your shipping destination and added to your shopping cart at checkout. Please let us know if you have any questions or concerns.
