Setting Up Star TSP113/143 and AveraSell / PFW

The Star TSP100 series receipt printers are different from their other models and must be set-up differently in order for them to work with AveraSell.

These instructions must be followed exactly in order for your printer and cash drawer to function properly with AveraSell.

Additional advice for those using Windows Vista is highlighted in red.

You must install both the Star TSP100 printer driver AND a Windows Generic Text printer driver. The procedure outlined below has been tested with a Star TSP113U and TSP143U operating under Windows XP and Windows Vista.

If using Windows Vista please download a newer driver than what was shipped with your printer. This is available in our download section at www.averasell.net.

If you’ve inadvertently installed the driver that came with your printer, uninstall it completely and install the proper driver.

1) The first thing to do is install the Star TSP100 series printer driver in Windows. Please refer to the booklet that came with your TSP printer.
Then install the Generic/Text printer driver. The Generic/Text printer driver is included with Windows; no CD or download is required. It is not important which port you use for the Generic/Text printer driver as we will edit this later.

2) Once you’ve installed both drivers, go into your Windows Control Panel, and go to Printers and Faxes. Right click on the Star TSP100 printer and click on Properties. Click on the TSP Config tab.

If using Windows Vista you must right click and select “Run as Administrator” and then select “Properties”.Agree to any Vista security warnings and click on the TSP Config tab.

Select Serial Ports and Add a port. In our example we used COM3, which will work fine on most computers (again this is an example only; you may need to use COM1 or COM2 etc). Next, set the Serial Port Emulator Service to Automatic and click Start.




If your printer is connected and turned on, you can click Check Health and a short test slip should print if everything is working correctly. Click Apply Changes, Close and on the Properties window click OK. We’re done configuring the Star driver.
If Check Health fails you will need to redo the above steps using a different COM port.

3) Next, go into Properties for the Generic/Text printer in Windows, click on the Port tab, Select COM3 (or whatever port you chose for the Star printer in step 2 above) and click Apply. Finally, click on the General tab and select Print Test Page. Again, if everything is working correctly, a Windows test page will be printed. Click OK to close this window.

4) Next, go into Station Settings in AveraSell and setup your cash drawer and receipt printer.
Cash drawer setup is the same as with any USB receipt printer. You enter the Cash Drawer Code (drawer “kick”) for the brand of printer you are using.
In this case, the Star Code is 7. Cash Drawer Port, Pulse and Bypass Direct To Port are ignored and you would select the Generic/Text printer driver as your Cash Drawer Printer. If your drawer is connected to the receipt printer, clicking Test should make it open.

5) Next you need to tell AveraSell what printer to use for each transaction type.
Go into Station Settings and choose "Printers/Email".
These are the settings you should use for the Star receipt printer.
---Printer Type: Receipt/Dot Matrix Printer
---Windows Printer Driver: Generic / Text Only
---Physical Printer: Generic Receipt Printer
---Form: Any of the 40 column forms (e.g. 6)

6) Finally, if you have a TSP143 with AutoCut, you’ll need to go into your Printer definitions in POSitive and select Generic Receipt Printer, click on the Receipt Printer Setup tab and enter 27,100,48 as your Tear Off Code.
Click OK to save and your Star TSP100 series printer is ready to go.

Trouble?

If all else fails it is sometimes easier to completely remove the driver and start over again from the beginning making sure to follow all steps exactly